Seturon Questions

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Q: Courses, Ebooks, CNAME and Payments

Hello!

I sell my online courses on Squarespace. I pay $24 a month to sell ebooks, provide courses/training and had CNAME.

a) can I sell ebooks, without using a "user" seat since it's a 1 time purchase to download a file?
b) I've read you plan to charge $30 for just the CNAME. No plans for adding this to Appsumo?

Payment

c) do you charge a % of what's sold beyond what Stripe charges?

Thanks!

bernardo2988Mar 22, 2025
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Q: CNAME not being included in any Appsumo tiers

Why does the sales text above state, "Use your custom domain to foster more trust with your students" when CNAME is not being offered at all for ANY of the appsumo tiers (it's more an upsell that has to be paid for on a monthly basis)?
If a feature is not included in ANY of the available Appsumo offers, then it should not be listed in the sales text, or if it is, it should clearly state that the feature is not part of the Appsumo deal and clearly state how much the ongoing monthly fee actually is.

JJ00008PLUSMar 22, 2025
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Q: Trouble logging out!

Hi, I set up a FREE trial under a different email address before purchasing Tier 2. Now I can't seem to log out. I've restarted my device, AND deleted the relevant password details in my Passwords folder.

Isn't there just an option to log out, and then log in again?

I have been in touch with support, but not heard anything back yet. So I'm stuck at square one ... :/

upstart.tuitionPLUSMar 21, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 21, 2025

A: Hello! Please record a screencast video of your issue and send it over to info@seturon.io - we will look into this, as it's not a typical problem.

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Q: Assessment only

Hi,

I'm currently looking for a platform that allows me to build and sell assessments only. So no course, just the multiple choice secton and then the ability to provide the results and feedback on why the answer is wrong. Can your platform do that?

Second, please reconsider your position on CNAME, I've never seen this feature put behind a paywall before. if I were to use your platform I'd want it to be behind the scenes of a website I can fully control and blog on.

MarkJDraperPLUSMar 21, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 21, 2025

A: Hello Mark!

Currently, our analytics are available at the course level rather than for individual students, but we are actively working on more detailed student-level analytics, which should be available within the next month. We would advise you to check in a little bit later - we will have support for the features you request!

Regarding CNAME - we understand how important branding and...

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Q: Still awaiting tutorials as i do not knkw how to build a course. How much longer would i have to wait? Thanks

chris854PLUSMar 21, 2025
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Founder Team
Pavel_Seturon

Pavel_Seturon

Mar 21, 2025

A: Hi Chris! We are currently finishing up the first batch of guides - should be live on Monday. Stay tuned!

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