Keevi - Plus Exclusive Questions

Showing 1 - 20 of 31 questions

Q: Code to log in missing

Hi guys, I am not receiving the email with the code to access the platform. Can you help?
Thank you,
Irma

irmanunezqPLUSMar 22, 2025
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Founder Team
Bilal_Keevi

Bilal_Keevi

Mar 23, 2025

A: Hi there,

Thanks for reaching out!

Please share the email you used for your purchase, and also contact our support team directly at support@keevi.io for a faster resolution.

Regards.

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Q: Edit captions

Is there a way to edit transcriptions after clips are created?

StoryPowerTRPLUSMar 20, 2025
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Founder Team
Bilal_Keevi

Bilal_Keevi

Mar 21, 2025

A: Hi there,

Thank you for the question!

Yes, Keevi allows you to edit transcriptions even after clips are created. You can go back to the Edit section, make the necessary edits, and the changes will reflect in your video.

Let us know if you need any help!

Regards.

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Q: My videos are 16x9 and have text captions. What will happened to the text? Reformatted or stretch off screen?

41e99a93b6bb42168215e8555154263ePLUSMar 20, 2025
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Founder Team
Bilal_Keevi

Bilal_Keevi

Mar 21, 2025

A: Hi
Thank you for your question.

We’ve tested this scenario and here’s what we found:

If your original 16:9 video includes burned-in captions (text embedded in the video itself), the only way to remove or hide them within Keevi is by changing the video format and stretching the image—for example, switching to a vertical format. However, this approach only works effectively if the captions are...

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Q: Merge Multiple Videos Content

Hey,

Can we:
1. upload video 1 so that AI can split into different clips
2. save in the app those multiple clips from video 1
3. upload video 2 so that AI can split into different clips
4. save in the app those multiple clips from video 2
5. create a new single video mixed up with both videos content (we choose the clips we want to merge from both and start the final edits from there, b-roll, captions, etc)

If yes, any tutorial on how to do this?

Thanks

ExpertEnoughPLUSMar 20, 2025
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Founder Team
Bilal_Keevi

Bilal_Keevi

Mar 20, 2025

A: Hello
Thank you for reaching out! We appreciate your interest in Keevi and your detailed inquiry about its capabilities.
Regarding your questions:
Yes, you can upload a videos, and Keevi's AI can automatically split it into different clips based on context.
You can select different parts (clips) from the same video and combine them into a new video clip within Keevi. This allows you to create a...

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Q: Workspaces

How many workspaces can we create with the highest tier?

jsoteldoPLUSMar 20, 2025
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Founder Team
Bilal_Keevi

Bilal_Keevi

Mar 20, 2025

A: Hi there,

Thank you for the question!

With the highest tier, you can create unlimited workspaces. This gives you the flexibility to organize and manage multiple projects seamlessly.

Let us know if you have any more questions!

Regards.

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